If your country/region isn't listed, select a neighboring country/region or dial the United States support phone number. For a smoother support experience, we recommend that you open separate support requests for each issue. You must have at least one subscription bought through Microsoft to access Microsoft support.

Sign up for a free trial of Business Standard for up to 25 users and experience how Microsoft 365 empowers your business to get more done from anywhere and helps keep data safe with built-in security. Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use.

If you couldn't change your password this way, see Reset your Microsoft account password. I'd love to contact support somehow but this seems impossible without logging into my account. I am logged in on my PC but it asks for my password to do anything useful which I don't recall. You must be a password administrator to perform these steps. Check out all of our small business content on Small business help & learning. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. First contact resolution is more effectively achieved through live chat compared to email correspondence. The Low Income Home Energy Assistance Program (LIHEAP) may be able to help eligible Missourians pay their home energy bill. LIHEAP also provides emergency services to those in crisis. Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of review

This is a lightweight app designed to handle multiple accounts and fairly moderate email use. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" help when Outlook freezes error or your sign-in might fail. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outloo

Sara has given a really personal service throughout and has held our hands completely/supportively throughout the whole process. I’ve really appreciated all the help she’s given, she’s a massive asset to the company. We’re really enjoying using the live chat product – its straight forward, visually pleasing and we are seeing a steady stream of customers using the service with positive results. Thanks for all your support and we look forward to continuing to work with you. Click4Assistance's friendly team have been really helpful from the initial demo through to implementation help when Outlook freezes and beyon

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. We're aware of help when Outlook freezes an issue where some users see the error message "Your message can't be displayed right now". To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact lis

Find out more about admin roles for the Microsoft 365 admin center. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. For the most current support phone number in your country/region, see the global phone numbers list.

In addition, presales support can help you find a Partner, and purchase and sign up for a trial. Presales support can be accessed using the same phone number as with technical support. Initial response time is based on the severity levels described in Technical support case handling.

Assistance for billing and subscription management issues is available online help when Outlook freezes or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.